Research Leader & Storyteller
Driving impact through human-centered research, product insight, and team leadership across corporate, nonprofit, and academic environments.
Research
In-depth insights backed by data to drive strategy, product design, and innovation.
Leadership
Developing high-performing research teams with strategic leadership techniques.
Writing & Speaking
Sharing research insights through articles, talks, and presentations.
About Dana
I’m a senior research leader specializing in human-centered research, accessibility, and inclusive design. I transform complex human stories into clear insights that shape product strategy and guide cross-functional teams. Currently, I serve as Senior Manager of UX Research & Insights at Lenovo, where I lead global research programs across hardware, software, AI, and emerging technologies to make experiences better for all users.
Featured Works
A collaborative approach to uncovering meaningful, evidence-based insights.
Innovating for Individuals with Visual Impairments
After three years of research, development, and implementation, Lenovo is the first laptop manufacturer to integrate additional tactile cues in its keyboards to increase accessibility. Read more about my discovery research and how my insights influenced these improvements.
Study Of Technology Needs Of Students With Disabilities
Technology in higher education can be both an aid and a challenge for students with disabilities. I led this qualitative study to help institutions better understand the needs of students who have physical or learning disabilities requiring accessible technologies or academic accommodations.
Perceptions Of A Flexible Writing Classroom
The design of the “flexible” classroom at North Carolina State University evolved over the course of several years. I co-led a long-term research initiative to understand how students perceive, use, and navigate these spaces as the department transitioned to a bring-your-own-technology model.
Spotlight:
Designing and Conducting Inclusive Research
Recommendations
Insights from industry leaders & colleagues
